AI-assisted, human-published

03/18/2026 /M & A

Arctiq Strengthens Global Engineering Capabilities with Acquisition of Shadow-Soft

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AI-assisted, human-published

Arctiq, a prominent provider of professional IT solutions and managed services, has recently completed the acquisition of Shadow-Soft, an Atlanta-based technology services firm. Shadow-Soft is renowned for its profound expertise in observability, automation, and modern platform operations, particularly in technologies such as Dynatrace and Red Hat. The firm has earned a strong reputation for its engineering-led delivery, assisting organizations in implementing automation, modern DevOps practices, and cloud-native platforms to enhance operational efficiency and reliability.

 

With the acquisition, the Shadow-Soft team will integrate into Arctiq, bolstering the company's global engineering and services organization across North America. Arctiq's CEO, Paul Kerr, highlighted the significance of the acquisition, emphasizing the technical depth and enhanced delivery capabilities it brings to the company. He emphasized the increasing importance of visibility and automation in complex digital environments as organizations embrace AI-driven applications. James Chinn, Founder & CEO at Shadow-Soft, expressed excitement about the opportunity to expand their engineering capabilities to a broader customer base through the integration with Arctiq.

 

Both companies share a common goal of addressing the challenges of turning operational data into actionable insights, and the acquisition is poised to enable them to achieve this at a larger scale. Arctiq and Shadow-Soft are recognized for their expertise in technologies such as Kubernetes, containers, and cloud-native architectures, positioning them to offer innovative solutions to their clients.

 

Arctiq is a global technology services firm specializing in Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. Similarly, Shadow-Soft, headquartered in Atlanta, is known for its specialization in enterprise infrastructure and platform modernization, with a focus on cloud-native architectures, Kubernetes, automation, and observability platforms.

 

Read more about the funding here.

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