Mark43 Expands Public Safety Platform with ForceMetrics Acquisition

Mark43 has completed its acquisition of ForceMetrics, a move the company says will streamline how public safety agencies turn disparate data into actionable insights in real time. The combination unites ForceMetrics’ Velocity platform, which unifies CAD, RMS, and ancillary systems into a single, searchable workspace, with Mark43’s already integrated public safety stack. The goal is to accelerate the pace at which agencies can access and apply their data across dispatch, field operations, and investigations, ultimately supporting faster, better-informed decisions in critical moments.

Under the terms of the deal, ForceMetrics’ leadership and team—Andre McGregor, Chris Kersulic, Brendan Cronin, Shane McGregor and Jason Truppi—will join Mark43. They will continue serving existing ForceMetrics customers while extending their technology to Mark43’s broader base of agencies and partners. Mark43’s CEO, Bob Hughes, described the move as a natural extension of the company’s mission to deliver modern, easy-to-use technology that helps frontline teams act with confidence. He noted that integrating ForceMetrics’ cross-system data capabilities with Mark43’s data capture and workflow tools will enhance situational awareness, speed up response times, and improve investigative outcomes across jurisdictions and generations of technology. Andre McGregor, founder of ForceMetrics, emphasized the shared commitment to making technology intuitive and useful for front-line responders. He said the combined effort would help agencies harness richer context and broader data sets, enabling smarter decisions in the field and at command posts.

The ForceMetrics team will operate within Mark43’s platform, expanding the reach of Velocity’s cross-system data consolidation to a wider array of public safety customers. The integration will also enable agencies already using Mark43 to bring additional data from diverse technology ecosystems into one place, exposing actionable insights directly within CAD and RMS workflows. The announcement follows a strategic partnership between Mark43 and ForceMetrics that was revealed in May 2026. With the acquisition, the joint capabilities are designed to deliver a unified, real-time public safety operating platform that supports dispatch, response, and investigations.

Mark43 highlights that the combined solution strengthens data capture accuracy and speed, while ForceMetrics’ technology adds robust search, analytics, and cross-jurisdiction data accessibility that can feed AI-driven insights while preserving safety and privacy standards. Mark43 promotes its platform as a backbone for modern public safety data management, combining an integrated Records Management System, Computer-Aided Dispatch, and data analytics to streamline workflows, shorten response windows, and foster collaboration across agencies. The company states that more than 300 agencies rely on its tools to address today’s resource constraints and rising demands, with a cybersecurity-first approach and ongoing investments in AI-enabled capabilities.

For ForceMetrics, Velocity’s emphasis on rapid context delivery—presenting people, locations, vehicles, and event history in seconds—aligns with the mission to improve coordination and confidence in decision-making. The combined offering is expected to deliver richer, more actionable intelligence to field personnel and command staff alike, across devices and settings, from mobile units to centralized workstations. Agency customers can anticipate new opportunities to consolidate data from across their technology ecosystems, enabling direct insights within CAD and RMS workflows. This should help first responders access relevant context more quickly, improving situational awareness and operational outcomes in critical incidents. The companies also indicate that the expanded partnership will continue to support the interoperability and data governance standards agencies require as they modernize their public safety operations. In addition to the integration’s immediate benefits, Mark43 and ForceMetrics stress the strategic value of combining complementary approaches.

Mark43 emphasizes rapid data capture, standardized workflows, and cross-agency collaboration, while ForceMetrics adds a unified search layer that makes historical data across systems readily discoverable. Together, they aim to deliver a more comprehensive data foundation, enabling agencies to leverage insights in real time and with greater precision. About Mark43: Mark43 provides a modern, end-to-end public safety platform designed to speed up response times and improve outcomes. Its suite includes an integrated Records Management System, Computer-Aided Dispatch, and Data Analytics, forming a real-time operating environment for state, local, and federal agencies. The company has built a reputation for user-friendly interfaces, strong cybersecurity, and a focus on practical technology that supports frontline and command decisions.