ServicePower Acquires Inveniam, Enhancing Field Service Management with AI-Powered Computer Vision

ServicePower, a global leader in AI-powered field service management software, has completed the acquisition of Inveniam, a French-based pioneer in AI-powered computer vision technology designed to automate quality assurance for field operations. This strategic move is a significant step in ServicePower's mission to drive innovation and automation in the global field service management industry.

Inveniam specializes in providing cutting-edge visual intelligence solutions to enterprises in the telecommunications, utilities, and infrastructure sectors, enabling real-time quality assurance and operational assessments with computer vision and AI techniques. Through the acquisition, ServicePower aims to strengthen its ability to offer data-driven, automated insights, ultimately reducing costs, improving technician efficiency, and enhancing the customer experience.

The integration of Inveniam's technology is expected to enable ServicePower customers to benefit from AI-powered visual data capture and analysis, automating tasks such as fiber optic installation checks and asset condition monitoring, thereby driving higher first-time fix and install rates, reducing manual oversight, and supporting predictive service models. The transaction officially closed on May 6, 2025, with financial details undisclosed.